Shipping policy

Shipping Policy

Thank you for shopping with GenzZ Fashion. We are committed to delivering your order quickly and safely.

Processing Time

  • All orders are processed within 1 business day.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

  • Estimated delivery time is 2–3 business days.
  • Delivery times may vary slightly during holidays, sales, or due to courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout unless a free shipping promotion is active.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email or SMS.

Incorrect Address

  • Please make sure your shipping address is correct before placing your order.
  • GenzZ Fashion is not responsible for delays or lost packages caused by incorrect addresses.

Delayed or Lost Orders

  • If your order is delayed or lost during transit, please contact us and we will help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, feel free to contact us through our store contact page or customer support email.